Whether you have a question, encounter an issue or need help configuring a workflow, eSeaGrant support is here to help your program keep moving.
Support should be straightforward. Tell us what you're working on and where you're having difficulty, and we'll get the request to the right place.
Get help understanding an eSeaGrant feature, workflow or administrative function.
Ask a question →Report an error or unexpected behavior and provide the information needed to investigate it.
Report an issue →Get assistance with funding opportunities, phases, forms, reviews, reporting or other program configuration.
Request assistance →Share a workflow need or improvement that could make eSeaGrant more useful for your program and potentially the broader community.
Share an idea →Good support isn't just receiving a ticket. It means understanding the issue, determining what is needed and keeping the program informed as the request moves forward.
A little context can significantly speed up support. Include the area of eSeaGrant you're working in, what you expected to happen and what happened instead.
If your question is about how to use a feature rather than a problem with the system, the Resources area may already have a guide, training session or release note that helps.
Browse Resources →Guides, training, release notes and community materials belong in Resources, where they remain available for everyone to reference.
Enhancement ideas are welcome. Needs identified by individual programs can help inform capabilities that create value across the eSeaGrant community.